Terms of Service

By creating an account, accessing, or using GLINT, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and GLINT Technologies Inc.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and in such case "you" and "your" will refer to that organization.

For the purposes of these Terms, the following definitions apply:

GLINT is a private, member-only marketplace platform that facilitates the buying and selling of authenticated luxury goods. Our platform serves as an intermediary connecting verified buyers and sellers in a secure, curated environment.

3.1 Platform Categories

3.2 Core Services

3.3 Technology Features

3.1 Age Requirements

You must be at least 18 years old to use our Service. By using GLINT, you represent and warrant that you meet this age requirement.

3.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

To maintain the integrity and security of our marketplace, all users must complete our KYC verification process to access full marketplace features.

4.1 Required Documentation

You may be required to provide:

• Government-issued photo identification
• Proof of address
• Additional verification documents as requested
• Bank details
• Matching name with address

4.2 Verification Process

We use third-party verification services, including Onfido, to verify your identity. By agreeing to these Terms, you consent to identity verification checks and the processing of your personal data for this purpose.

5.1 Access Levels

GLINT operates with different access levels:

• Guest Users: Limited browsing capabilities
• Registered Users: Basic account features
• Verified Members: Full marketplace access after KYC completion

5.2 Membership Approval

Full membership is subject to our approval process. We reserve the right to deny membership at our sole discretion.

6.1 Listing Requirements

All items listed must be authentic luxury goods. You warrant that:

• You own the items you list or have authorization to sell them
• All items are authentic and accurately described
• Items comply with applicable laws and regulations
• You provide accurate photographs and descriptions

6.2 Prohibited Items

The following items are prohibited:

• Counterfeit or replica items
• Stolen goods
• Items that violate intellectual property rights
• Illegal or restricted items
• Items in poor condition unless clearly disclosed

6.3 Listing Quality Standards and Photo Requirements

GLINT operates as a marketplace platform facilitating transactions between independent buyers and sellers. The following clearly defines the responsibilities and limitations of each party.

7.1 Payment Processing

We use Stripe for payment processing. All transactions are subject to Stripe's terms of service and applicable fees. We support major credit cards, debit cards, and alternative payment methods as available through Stripe.

7.2 Stripe Connect Integration

GLINT utilizes Stripe Connect to facilitate secure, compliant transactions between buyers and sellers. This system provides:

• Separate connected accounts for each seller with verified identities
• True escrow functionality with funds segregation
• Manual payout schedules that hold funds until transaction completion
• Built-in fraud protection and dispute resolution
• PCI compliance and secure data handling

7.3 Seller Account Setup

To sell on GLINT, sellers must complete Stripe Connect onboarding, which includes:

• Identity verification and business information
• Bank account details for payouts
• Tax information and compliance documentation
• Agreement to Stripe's Terms of Service

7.4 Flexible Payout Options

Sellers can choose from multiple payout methods:

7.5 Platform Fees

GLINT charges a platform fee of 2.5% of the transaction value, which covers:

• Escrow services and buyer protection
• Payment processing and fraud protection
• Authentication services and expert reviews
• Customer support and dispute resolution
• Platform maintenance and security

7.6 Auction Payment Processing

7.7 Currency and Pricing

All transactions are processed in USD unless otherwise specified. Minimum transaction amounts and maximum limits apply as determined by payment processors and regulatory requirements.

8.1 Seller Verification Requirements

To sell on GLINT, all sellers must complete our comprehensive verification process, which includes:

• Know Your Customer (KYC) identity verification through Onfido
• Stripe Connect account creation and verification
• Business information and tax documentation
• Bank account verification for payouts
• Agreement to seller terms and conditions

8.2 Stripe Connect Account Requirements

GLINT utilizes Stripe Connect Express accounts for all seller transactions. This provides:

8.3 KYC and Identity Verification

Our identity verification process uses Onfido technology to ensure secure and compliant seller onboarding:

8.4 Account Status and Restrictions

Seller accounts can have different statuses based on verification completion:

8.5 Ongoing Compliance Requirements

Sellers must maintain compliance with:

• Annual identity verification renewals
• Updated business information and tax forms
• Bank account and payout method verification
• Compliance with anti-money laundering (AML) regulations
• Response to any additional verification requests

8.6 Account Suspension and Appeals

GLINT reserves the right to suspend or restrict seller accounts that:

• Fail to complete required verification processes
• Provide false or misleading information
• Violate marketplace policies or terms of service
• Engage in suspicious or fraudulent activities
• Fail to respond to compliance requests

GLINT provides true escrow services through Stripe Connect's manual payout schedule, ensuring funds are properly segregated and held until transaction conditions are satisfied. This is not mere accounting-based tracking but genuine fund segregation that complies with escrow regulations.

9.1 True Escrow Architecture

9.2 Escrow Process Flow

9.3 Escrow Protection Features

9.4 Release Conditions and Timing

9.5 Refund and Reversal Process

In cases requiring refunds:

9.6 Escrow Fees and Terms

GLINT provides comprehensive authentication services through qualified experts and advanced technology to ensure the authenticity and quality of luxury goods on our platform.

10.1 Authentication Process

10.2 Authentication Categories

GLINT's Digital Passport System creates secure, blockchain-based NFT certificates for authenticated luxury items, providing immutable provenance records and digital ownership verification.

10.5.1 Digital Passport Creation

10.5.2 Return Window Management

10.5.3 Return Process and NFT Status

10.5.4 Technical Implementation

10.5.5 Digital Passport Access and Retrieval

10.5.6 User Rights and Responsibilities

11.1 EasyPost Integration

GLINT uses EasyPost to provide comprehensive shipping services, including real-time rate comparison, automated label generation, and package tracking across multiple carriers.

11.2 Supported Carriers

Our platform supports shipping through major carriers, including but not limited to:

11.3 Carrier Account Integration

Sellers may connect their own carrier accounts for:

• Access to negotiated commercial rates
• Volume discounts and special pricing
• Advanced shipping services and options
• Branded tracking and delivery notifications

11.4 Automatic Address Management

Our platform includes advanced address management features:

• Real-time address verification and validation
• Automatic address correction suggestions
• Default shipping address storage and auto-population
• Residential vs. commercial address detection
• International address format support

11.5 Shipping Requirements by Value

11.6 Shipping Timelines and Delay Management

11.7 International Shipping

11.7 Real-Time Tracking and Notifications

Our integrated tracking system provides:

• Real-time package location updates
• Automated email and SMS notifications
• Estimated delivery date calculations
• Delivery confirmation and proof of delivery
• Exception handling and issue reporting

11.8 Delivery and Inspection

11.9 Return Shipping Services

For eligible returns, GLINT provides:

• Prepaid return labels for authenticated items
• Reverse logistics handling
• Return tracking and status updates
• Insurance coverage for return shipments

11.10 Shipping Insurance and Liability

11.2 Limitation of Liability

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12.1 Effect of Termination

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that should survive termination shall survive.

GLINT provides comprehensive dispute resolution services to ensure fair and efficient resolution of conflicts between buyers and sellers.

13.1 Dispute Categories

13.2 Resolution Process

13.3 Governing Law and Arbitration

GLINT operates a tiered access system to maintain marketplace exclusivity and security while providing appropriate access levels for different user types.

14.1 Access Levels

14.2 Membership Upgrade Workflows

14.3 Bid and Transaction Visibility

21.1 Pre-Authorization Payment System

GLINT uses a sophisticated pre-authorization system to ensure serious bidding intent and guarantee payment for winning bids. All auction participants must authorize the full bid amount, but payment is only processed if you win the auction.

21.2 Bidding Process and Requirements

21.3 Auction Timeline and Extensions

21.4 Database Persistence and Record Keeping

21.5 Buy Now Option

21.6 Reserve Price System

21.7 Auction Abuse Prevention

21.8 Technical Requirements

GLINT maintains strict image requirements for each product category to ensure consistent quality and proper authentication capabilities.

16.1 Universal Image Standards

16.2 Category-Specific Requirements

16.3 AI Validation Process

GLINT provides a comprehensive notification system to keep users informed about all aspects of their marketplace activity through multiple channels.

17.1 Notification Channels

17.2 Onboarding and Account Management

17.3 Transaction and Order Notifications

17.4 Shipping and Tracking Notifications

Our EasyPost integration provides comprehensive shipping notifications:

17.5 Auction and Bidding Notifications

17.6 Security and Compliance Alerts

17.7 Notification Preferences and Control

Users can manage their notification preferences through their account settings:

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Effective Date."

Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us: