Privacy Policy
Effective Date: July 22, 2025
Your Privacy Matters
At GLINT Technologies Inc. ("GLINT," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury marketplace platform.
Transparency Promise: We believe in transparency about our data practices. This policy explains exactly what information we collect and how we use it to provide you with a secure, personalized luxury marketplace experience.
Table of Contents
1. Information We Collect
1.1 Personal Information You Provide
We collect information you voluntarily provide to us, including:
Account Information
- • Name and contact details
- • Email address and phone number
- • Username and password
- • Profile photo and preferences
Verification Information
- • Government-issued ID
- • Proof of address documents
- • Biometric data for KYC
- • Financial information
Transaction Information
- • Purchase and sale history
- • Payment methods
- • Shipping addresses
- • Communication records
Content and Communications
- • Product listings and photos
- • Reviews and ratings
- • Messages and support tickets
- • Community posts
1.2 Information We Collect Automatically
When you use our Service, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, features used, search queries
- Location Data: General geographic location based on IP address
- Log Files: Server logs, error reports, performance data
1.3 Information from Third Parties
We may receive information from third-party services:
- Identity verification services (Onfido)
- Payment processors (Stripe)
- Authentication services
- Market data providers
- Social media platforms (if you choose to connect)
2. How We Use Your Information
Core Service Functions
- • Create and manage your account
- • Process transactions and payments
- • Verify your identity (KYC/AML)
- • Authenticate luxury goods
- • Provide customer support
- • Enable marketplace features
Enhancement & Security
- • Personalize your experience
- • Prevent fraud and abuse
- • Improve our services
- • Conduct analytics and research
- • Send important notifications
- • Comply with legal obligations
Marketing & Communications
- • Send promotional emails (with consent)
- • Market research and surveys
- • Recommend products and content
- • Newsletter and updates
- • Event invitations
AI & Innovation
- • AI-powered product matching
- • Image recognition and analysis
- • Market trend analysis
- • Price optimization
- • Fraud detection algorithms
3. Information Sharing and Disclosure
3.1 When We Share Information
We may share your information in the following circumstances:
With Service Providers
We share information with trusted third-party providers who help us operate our platform, including payment processors, identity verification services, and cloud infrastructure providers.
For Legal Compliance
We may disclose information when required by law, to respond to legal process, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
With Your Consent
We may share information for other purposes with your explicit consent or at your direction.
3.2 Information We Don't Share
We never sell your personal information to third parties. We don't share your personal information with advertisers or marketing companies without your explicit consent.
4. Data Security
We implement robust security measures to protect your personal information:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • AES-256 encryption for stored data
- • Multi-factor authentication
- • Regular security audits and penetration testing
- • Secure cloud infrastructure (AWS/Azure)
Operational Security
- • Employee background checks
- • Regular security training
- • Access controls and monitoring
- • Incident response procedures
- • Data backup and recovery systems
Important: While we implement industry-standard security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.
5. Data Retention
We retain your personal information for different periods depending on the type of data and our business needs:
Account Information
Retained while your account is active and for 7 years after account closure for regulatory compliance.
Transaction Records
Maintained for 10 years to comply with financial regulations and for dispute resolution.
KYC/Verification Data
Retained for 5 years after the business relationship ends, as required by anti-money laundering laws.
Marketing Communications
Retained until you unsubscribe or for 3 years of inactivity.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal information and receive it in a portable format.
Correction
Update or correct inaccurate personal information we hold about you.
Deletion
Request deletion of your personal information, subject to legal requirements.
Opt-Out
Unsubscribe from marketing communications or object to certain processing.
How to Exercise Your Rights
To exercise any of these rights, contact us at:
- • Email: privacy@glint.com
- • Through your account settings
- • Using our online privacy request form
8. Third-Party Services
We integrate with trusted third-party services to provide our platform functionality:
Payment Processing
Stripe - Handles payment processing and financial transactions
Identity Verification
Onfido - Provides KYC and identity verification services
Analytics
Google Analytics - Helps us understand platform usage and performance
Communication
Email and SMS services for notifications and updates
These third parties have their own privacy policies and terms of service. We encourage you to review them.
9. International Data Transfers
GLINT operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
Safeguards for International Transfers
- • Standard Contractual Clauses (SCCs) for EU data
- • Adequacy decisions where applicable
- • Additional security measures for sensitive data
- • Regular compliance reviews and audits
10. Children's Privacy
GLINT is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: What personal information we collect, use, disclose, and sell
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (Note: We don't sell personal information)
Right to Non-Discrimination: Equal service and pricing regardless of privacy choices
12. GDPR Rights (European Users)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing
- • Contract performance
- • Legal compliance
- • Legitimate interests
- • Your consent
Additional Rights
- • Data portability
- • Object to processing
- • Restrict processing
- • Lodge complaints with authorities
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- • Email notification for material changes
- • Prominent notice on our platform
- • Updated "Effective Date" at the top of this policy
- • In-app notifications when appropriate
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
GLINT Technologies Inc.
Email: privacy@glint.com
Phone: +1 (555) 123-GLINT
Address: 1234 Luxury Lane, Suite 567
New York, NY 10001
EU Representative
GLINT Europe Ltd.
Email: eu-privacy@glint.com
Address: 123 Mayfair Street
London, UK W1K 6XX
Response Time: We aim to respond to all privacy requests within 30 days. For urgent matters, please mark your communication as "Urgent Privacy Request."